Delivery Information

**Delivery Information**

**Shipping Address:**
No. 1801, Building C, Jinmao Plaza,
88 Shiji Avenue, Chaoyang District,
Beijing, China

**Contact Email:** clam@fivemarket.net
**Contact Phone:** +86 18550512700

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of size or destination. This low, fixed rate helps keep delivery affordable and transparent.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

**Delivery Time:**
Estimated delivery times vary by location:
- **Domestic (China):** 3–7 business days
- **International:** 7–15 business days (depending on customs and local postal service)

**Shipping Carriers:**
We partner with reliable couriers including China Post, YunExpress, and local last-mile carriers to ensure safe and timely delivery.

**Tracking:**
A tracking number will be provided via email once your package is dispatched. You can track your order status through our website or the carrier’s portal.

**Customs & Duties:**
International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the recipient. Please check your local customs regulations before placing an order.

**Delivery Issues:**
If your package is lost, damaged, or delayed beyond the estimated timeframe, please contact us at clam@fivemarket.net or call +86 18550512700. We will assist you promptly with a resolution, including a replacement or refund where applicable.

**Note:** Delivery addresses must be complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer.